top of page

Privacy Policy

Last Updated: December 2025

CoLab NotePro Inc. and its affiliates and subsidiaries (“CoLab NotePro,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect personal information through our websites and platforms that link to this Policy (collectively, the “Site”). It also explains your rights under applicable laws. Please read this Policy carefully to understand how we handle your personal information.
​
 
Personal Information We Collect
We may collect the following categories of personal information:

  • Contact Information: Includes your name, email address, phone number, agency affiliation, and mailing address when you submit inquiries or register.

  • Commercial Information: Includes services you're interested in or have used.

  • Employment Information: If you apply for a role with us, we may collect your resume, qualifications, and professional background.

  • Usage Information: Includes your IP address, browser type, device identifiers, geolocation data, referring websites, and interaction data on our Site.

  • Communication Information: Includes information shared through emails, chats, or other support channels.

 
How We Collect Personal Information

  • Directly from you: When you submit forms, sign up for services, or communicate with us.

  • From third parties: Including referral partners, EMR vendors, analytics providers, or background check agencies (for job applicants).

  • Automatically: Through cookies, tracking pixels, and analytics tools used when you browse our Site.

 
How We Use Personal Information
To the extent permitted by applicable law, we may use your personal information to:

  • Deliver, customize, and improve our services.

  • Analyze platform usage to enhance performance.

  • Respond to support requests and inquiries.

  • Send updates, newsletters, or marketing communications.

  • Fulfill legal obligations or enforce policies.

  • Conduct hiring and applicant evaluations.

  • Detect fraud or misuse of our services.

  • Support audits, mergers, or corporate transactions.

 
How We Share Personal Information
We may disclose your information:

  • To our affiliates and subsidiaries for internal business and marketing.

  • With trusted partners or service providers who support our operations (e.g., analytics, hosting, document processing).

  • To comply with legal obligations or protect the rights, safety, or property of CoLab NotePro and its users.

  • During a merger or acquisition or other corporate transaction.

  • In aggregate or de-identified form, which cannot be used to identify you.

  • With your consent, or for other disclosed purposes.

 
Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance site functionality and user experience.

  • Analyze web traffic via tools like Google Analytics and Meta Pixel.

  • Optimize service delivery and marketing.

You may opt out of cookies through browser settings, and out of interest-based advertising via NAI or DAA.
 
Data Retention
We retain personal information:

  • As long as necessary to deliver services;

  • To comply with legal obligations;

  • Or until you request deletion, subject to legal limits.

 
Data Security
We implement industry-standard safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security during transmission or storage.

 

SMS Consent & Mobile Opt-In

Mobile Opt-In, SMS Consent, and any phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. CoLab NotePro collects phone numbers solely for customer care, support follow-ups, product updates, and communication necessary to deliver our services. Users may opt out of SMS communications at any time by replying “STOP” or contacting us through the support information provided.


 
International Use
If you access our Site from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions, which may not offer the same level of protection as your home country.
 
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information;

  • Opt out of marketing communications;

  • Request limitations on the processing of your data.

To exercise your rights, email us at admin@colabnotepro.ai. We may request identity verification before processing requests.
 
Children’s Privacy
Our services are not directed toward children under 16, and we do not knowingly collect their data. If we become aware of such collection, we will delete the information promptly.
 
California Residents
California residents may request details about the sharing of their personal information with third parties for direct marketing under California Civil Code § 1798.83. To make such a request, contact admin@colabnotepro.ai.
 
Changes to This Policy
We may update this Policy periodically. Any material changes will be posted on this page and, where required, we will notify you. Continued use of our Site after changes indicates acceptance.
 
Contact Us
For any questions or concerns about this Policy or our data practices, please contact:
admin@colabnotepro.ai
CoLab NotePro Inc.

bottom of page